You have a 100% return guarantee. If any product, after having passed all our quality controls, is not in optimal hygienic-sanitary conditions, it will automatically be returned, provided that you notify us within seven days of receiving your order. .

The transportation costs generated by the return (collection and shipping of a new item) will be assumed by Torrero Wineries whenever the product presents any hygienic-sanitary defect.

The satisfaction of our clients is the main thing for us. We guarantee that all our products, before being shipped, are subjected to strict health controls, quality tests, measurements of salt, humidity and all the necessary processes to verify that the bouquet of the Iberian acorn-fed ham responds to the required quality levels.

All products will be packed and packaged at the time the customer places the order in order to preserve their maximum: Aroma, Freshness and Quality.

All our products are sent by express courier (SEUR and MRW) in record time. The shipment includes merchandise insurance that guarantees delivery in optimal conditions.
Shipping costs and cash on delivery from €99 are free.

Bill.
All orders are issued with their corresponding invoice, this will be sent with the order unless it is a gift, then we will send it to the address on the invoice. If you wish to receive it in another way, you must indicate it in the comments or by phone when processing the order.

Security.
The accepted payment methods are bank transfer, cash on delivery (this option only in the Peninsula and the Balearic Islands), card payment, Paypal and Bizum.

Weights of our products.
The oscillations that may occur in our products will be minimal.